— TERMS & CONDITIONS —
1. Introduction
Welcome to BOOK MY PARADISE (“Company”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, services, and communication platforms, including WhatsApp Business API and Rich Communication Services (RCS).
By accessing or using our services, you agree to be legally bound by these Terms. If you do not agree, you must refrain from using our services.
2. Definitions
- “User” / “You”: Any individual or entity accessing or using our services
- “Services”: Travel booking, consultation, communication, and related services offered by BOOK MY PARADISE
- “Platform”: Website, WhatsApp Business API, RCS, or any digital interface operated by us
- “Content”: All text, media, communication, and data shared via our platform
3. Acceptance of Terms
By using BOOK MY PARADISE services, you confirm that:
- You have read and understood these Terms
- You agree to comply with all applicable laws and regulations in India
- You accept all policies related to WhatsApp and RCS communication
4. Description of Services
BOOK MY PARADISE provides travel-related services including:
- Holiday package bookings
- Hotel and resort reservations
- Travel consultation and itinerary planning
- Customer communication via WhatsApp and RCS
We reserve the right to modify, suspend, or discontinue services without prior notice.
5. Eligibility
You must:
- Be at least 18 years old
- Provide accurate and complete information
- Not use the platform for unlawful or fraudulent purposes
6. Account Registration
To access certain features, you may be required to register. You agree to:
- Provide true and accurate details
- Maintain confidentiality of your account
- Accept responsibility for all activities under your account
7. User Responsibilities
Users agree NOT to:
- Send spam or unauthorized messages
- Violate WhatsApp or RCS messaging policies
- Upload harmful, illegal, or misleading content
- Attempt unauthorized access to systems
8. Payment & Billing Terms
- All payments must be made as per agreed pricing
- Payments are non-refundable unless stated otherwise
- We reserve the right to revise pricing
9. Subscription Renewal & Termination
- Certain services may operate on subscription basis
- Subscriptions renew automatically unless cancelled
- We may suspend or terminate accounts for violations
10. Use of WhatsApp Official API & RCS
BOOK MY PARADISE uses official communication channels including:
- WhatsApp Business API
- RCS Messaging
Users must:
- Provide explicit opt-in consent
- Not misuse communication features
We strictly follow Meta and telecom guidelines.
11. Message Delivery & Compliance Policy
- Message delivery depends on third-party providers
- We do not guarantee delivery success
- Users must comply with anti-spam and consent-based messaging rules
12. Intellectual Property Rights
All content, branding, logos, and materials belong to BOOK MY PARADISE.
Unauthorized use is strictly prohibited.
13. Confidentiality
We respect confidentiality of user data and communications.
Users also agree not to misuse confidential information obtained through our platform.
14. Disclaimer of Warranties
Services are provided “as is” without warranties of any kind.
We do not guarantee:
- Error-free operation
- Continuous availability
- Accuracy of third-party services
15. Limitation of Liability
BOOK MY PARADISE shall not be liable for:
- Indirect or consequential damages
- Loss of data or business
- Service interruptions
16. Indemnification
You agree to indemnify BOOK MY PARADISE against:
- Legal claims
- Damages arising from misuse of services
- Violations of these Terms
17. Governing Law (India)
These Terms are governed by Indian laws.
Jurisdiction lies in courts of Maharashtra, India.
18. Changes to Terms
We reserve the right to update these Terms at any time.
Continued use implies acceptance of updated Terms.
19. Contact Information
BOOK MY PARADISE
FLAT NO. B/703, AKRUTI AANGAN, THANE WEST, GHODBUNDER ROAD, THANE – 400615
Phone: 9004042616
Email: hello@bookmyparadise.in