— PRIVACY POLICY —
1. Introduction
BOOK MY PARADISE values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.
2. Information We Collect
a) Personal Information
- Name, phone number, email
- Booking details and preferences
b) Device Information
- IP address
- Browser type
- Device identifiers
c) Cookies & Tracking Data
- Session data
- Website activity
d) Messaging Data
- WhatsApp and RCS communication logs
- Consent records
3. Purpose of Data Collection
We collect data to:
- Provide travel services
- Process bookings
- Send updates and notifications
- Improve user experience
4. Consent for WhatsApp & RCS Data Processing
By providing your contact details, you:
- Explicitly consent to receive messages
- Agree to communication via WhatsApp & RCS
- Can opt out anytime
5. Legal Basis for Processing
We process data based on:
- User consent
- Contractual necessity
- Legal obligations under Indian law
6. How We Use Collected Data
- Customer support
- Booking confirmations
- Marketing (with consent)
- Compliance with regulations
7. Data Retention & Deletion
- Data is retained only as long as necessary
- Users may request deletion at any time
- Certain data may be retained for legal compliance
8. Data Sharing with Third Parties
We may share data with:
- Meta (WhatsApp)
- Google services
- Telecom operators (RCS)
- Payment gateways
All partners follow strict data protection policies.
9. Security Measures & Encryption
We implement:
- Secure servers
- Encryption protocols
- Access control systems
However, no system is 100% secure.
10. Cookies & Tracking Technologies
We use cookies to:
- Improve performance
- Analyze traffic
- Personalize experience
Users can disable cookies via browser settings.
11. Data Transfer & Storage (India-based)
- Data is stored primarily in India
- Transfers comply with applicable laws
- Secure infrastructure is maintained
12. User Rights
You have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Withdraw consent
13. Policy for Children
Our services are not intended for individuals under 18.
We do not knowingly collect data from minors.
14. Updates to Privacy Policy
We may update this policy periodically.
Changes will be posted on our website.
15. Governing Law (India)
This Privacy Policy is governed by Indian laws.
Jurisdiction: Maharashtra courts.
16. Contact Information
BOOK MY PARADISE
FLAT NO. B/703, AKRUTI AANGAN, THANE WEST, GHODBUNDER ROAD, THANE – 400615
Phone: 9004042616
Email: hello@bookmyparadise.in
